To keep the internal facilities and employee satisfaction the only responsible team would be the Human Resources (HR) team of the company. The basic lookout of the HR team of a company would start from recruiting an employee to retaining them and making sure that they are completely content in their position. Especially employee retention is one of the most effective ways to ensure better productivity and client satisfaction.
The definition of employee retention loosely translates to keeping your existing employees within your organization. Alongside HR team is also responsible to introduce and encourage more employees to their organization.
Importance of Employee Retention:
• Improves Productivity - A content employee will be happy to work for the company and this will ensure more productivity.
• High-quality Customer Service - If the employee is happy with their company they will be dedicated to their work and this will ensure better customer service.
• Reducing Turnover Costs - This is where the mathematics steps in, you have to understand whether the employee retention cost is higher than all the money you will be spending on recruiting, hiring, training, and other expenses of this process. Retaining older employees will be always wiser and easy on the pockets as well.
• Boosting Employee Morals - If other employees see that their coworkers are leaving the company then it might trigger them to do the same. Employee retention will reassure them that the company also worries for them.
HR Roles for Improved Employee Retention:
One of the major roles of HR is to ensure more employees are being retained in the company. Here are some ideas that will help them to achieve their desired goal.
1. Company Culture
The foremost option would be making a good and healthy company culture for your company. In this culture, all employees should feel included and comfortable in their skin. Employees coming from different cultures and backgrounds should be encouraged by other employees. And HR team has to take the initiative to give better exposure to every employee to ensure better results.
2. Excellent On-boarding Process
When you hire a new employee you have to make sure that the onboarding process is interesting and effective. Yet, the first task would be assessing the necessary traits and behavioral quotients of the applicant and whether the applicant would be suitable for the job or not. Then once the applicant has been selected and has joined the company you should give that person a warm welcome where you can let this new joiner mingle with their coworkers are teams.
3. Better Training Opportunities
The next good step is to give that new join a proper training process, where they could learn and get to know about how things are done as per their job role. From new skills to enabling them to perform better are the responsibilities of the HR team and how they can increase the confidence of that person.
4. Communication is the Key
Keeping good and healthy communication is very important, whether the employee is old or new. The HR team has to come forward and make sure that they are content in their job role and have no issues with the job or any other things that are related to their work life.
Some More Important Roles that HR Should Offer to Retain Employees are:
• Maintaining a Work-Life Balance for the Employee.
• Giving Feedback On Their Performances.
• Proper Compensation for their Goodwill and efforts.
• Employee Recognition is extremely important to keep them content.
Employees are the lifeboat of a business and the HR department has to make sure that the wheel of the company is running smoothly. Along with needful adjustments and proper steps they are to be held responsible for the solid foundation of the company and their growth of the company.
