No business can be called successful unless the employees are happy and satisfied with the work culture and salary. A company must create morale and work on building work ethic for the employees, rather thinking of only profitability.
A tedious task, lazy co-workers, communication gap with HR or among employees can lead to the fall of the whole organization. Finding them in the early phase and resolving them by paying attention to them is necessary for a company to maintain the decorum of the company.
The article below will focus on the problems of miscommunication and the solution to them. If you see any issue amongst the employee with the payroll departments or with HR, you must address them quickly and solve them with the right course of action and judgment.
Identify the core of the problem:
To address the problem rightly, you, as a business owner, have to go deep into the problem. Often, It is related to miscommunication, sometimes, with the situations, and sometimes, it is connected to your employees’ interpersonal behaviour.
- Check the reason for the employees’ frustration
- Check if it is with an individual or with many of them
- Try to understand their concern
- And come to the solution quickly and actively
You can go for an effective survey to know where the main problem lies. After detecting the problem, you can think of a solution. Being ignorant about it will bring harm to the company.
Listen to the employees' ideas and plans:
Business owners or team leaders often overhear the plan of an employee for the company or a particular project. This may cause disappointment or frustration to the employee. It can harm their productivity in the future. By listening to them and making them correct, you can fill the communication gap quite easily.
What you can do are -
- Plan team activities like, gaming or feast
- Call for a meeting of sharing thoughts
- Keep tracking the enthusiasm level of an employee
Listening to them and their ideas will make them believe that the company cares about their views and opinions. Eventually, it will make them realize that they are equally important.
Get feedback from the employees:
The best way to get to know the happiness and satisfaction level of your employees is that you gather feedback from them about the HR, Payroll, office environment, and some other major factors. This will help you to know what the employees actually think of the company: their complaints and disappointment against it.
Feedback should definitely focus on -
Something you really appreciate about the company
- Area of disappointment
- What are your expectations from your team members
- What you want the company to do for the employees
- The benefits you get or the difficulties you face
- And other important things want to share views on
Establish channels for communication:
There is a big problem when your employee can’t share his problems or issue with anyone in the company. Building a unified and friendly work environment is necessary. If your employee thinks that he would be reprimanded for any query placed by him, the situation is even worse. If a valuable employee to your company decides to leave it for salary, you can hold him back by hiking the salary, but if he decided to go for the work culture and environment, no amount of money can make him come back. So, bridge the communicational gap so strong that not an inch remains unfilled.
Sit for a discussion with employees:
- You can set a monthly meeting with your team members. Talk to them about their performances. Tell them, where they can improve and what the company expects from them. Appreciate them for their contribution throughout the month.
- Often, it is found that employees are dissatisfied with the amount of salary they are paid by the company. Talk to them about this and explain why they deserve the amount and what effort can bring them an increment.
- Ask them if they have any problem with the other team members, higher authority, or HR. If there is any, try to fix it and make sure that it will never happen again.
- Reward them for their performances. Giving a note of appreciation will work, too, to motivate them to continue the great effort.
Resolving the grievances in the earliest phase, you can save your company from an organizational breakdown.
Final Thoughts:
It is well-known that a good organization is always booked with multiple ongoing or pending projects, To deliver them to the clients or customers, they often have to work beyond their physical capacity. However, as a business owner, manager, or HR you can take care of a few things to reduce the employee’s frustration or agony -
- Prioritize the work-life balance
- Listen to your employees
- Allow them to choose the flexible working schedule
- Permit them to make a decision
- Give them some free moments of relaxation
- Build unity and spread positivity in your team members
- Recognize and reward your employees for their hard work
- Make them participate in a healthy and fun team-building activity.
- Create a well-ventilated space for working
- Be supportive of innovation and ideas
- Learn more about the strength and weaknesses of the employees.
- Don’t blame them directly, and judge them for the past mistakes
- Create transparency amongst the team members and leaders.
The interdependence works better when each member of a team can trust its other members. It is possible when honesty and understanding exist among the members. If they are dissatisfied with any of the office staff, including the leaders, they should be able to tell him or her about that openly without giving it a second thought. A company is not a solo spot. When all the members participate with their utmost expertise and passion for the task, the best has come to pass. So, if you have found any hassle in your company, without further ado, start fixing them. As the ancient Chinese saying goes, “The best time to plant a tree was twenty years ago. The second-best time is now.”
